Double Denim Dude

Frequently Asked Questions

Please don't hesitate to email us with questions or concerns.

sam@doubledenimdude.com

 

WHEN CAN YOU CANCEL YOUR ORDER?

You may cancel your order if I have yet to ship it out. Once your order is shipped no cancellations are allowed or refunds issued. 

WHAT IS DDD'S SHIPPING POLICY?

Once payment is accepted, your order will be shipped within 3-5 business days (not including holidays) through USPS using First-Class Mail. Orders will be shipped to the address that you provided at checkout, so please make sure that this address is correct before placing an order. A tracking number will be provided!

First-Class Domestic Mail predicts a delivery time of 2-3 business days.

First-Class International Mail delivery time varies depending on destination. I would say expect a delivery time anywhere between 2 to 4 weeks.

Multiple products can be shipped to the same address at no extra cost to you. 

If you are buying multiple products but want to ship to different addresses you must complete separate purchases.

DOUBLE DENIM DUDE'S RETURN POLICY?

I don't accept returns, sorry! 

If your items arrive damaged, or if your package was shipped out but never arrived, please contact me. I will work with you to come up with a solution on a case by case basis. 

INTERESTED IN WHOLESALE?

I require you to purchase at least 25 items to be considered for wholesale. You will then be eligible to purchase at 50% of the listing cost. Please email sam@doubledenimdude.com for further information.